1 Job in Saint Paul, MN
Union Gospel Mission Twin Cities is Hiring an IT Support Technician Near Saint Paul, MN
- Day Shift
- Monday to Friday
- Occasional Weekends
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Paid time off
- Flexible schedule
- Childcare—reduced rates for on-site childcare
- Associate or bachelor’s degree in related field required.
- Excellent communication, troubleshooting, and relationship skills.
- Help desk experience.
- Hands-on experience with Microsoft Intune admin center, admin Microsoft .com, and Microsoft Entra ID (AAD).
- MD-102 or MS-102 Certification preferred.
- Experience in Meraki Aps, SonicWall firewalls, Cisco switches preferred.
- Experience using ConnectWise, N-Able, and IT Glue help desk tools preferred.
- Valid driver’s license (Required)
- U.S. work authorization (Required)
- MD-102 or MS-102 Certification (Preferred)
- Support UGMTC’s statement of Christian faith and has desire to share that faith, prayer and knowledge with staff, volunteers, and Clients.
- Demonstrate a courteous, high-integrity and Christ-like manner with internal and external partners while performing all responsibilities.
- Experience working effectively with confidential information.
- Capable with Microsoft Office 365 and other applications.
- Interpersonal and communication skills to work effectively one-on-one and in group settings with a wide range of constituencies in a culturally diverse community.
- Promote a high level of customer satisfaction through in-person, online and phone interactions, responding with the appropriate amount of urgency to user problems.
- Provide immediate support of Outages.
- Communicate effectively with Staff and Vendors.
- Engage in I.T. Projects.
- Maintain physical Asset Management
- Assist in the maintenance of basic computer hygiene.
- Provide troubleshooting and support for Windows and Office 365.
- Represents the Christian values and ethics of UGMTC when interacting with students, staff, and vendors.
- Responds to questions regarding UGMTC’s mission, programs, and services.
- Participates in UGMTC sponsored spiritual enrichment activities, including staff prayer and devotions.
- At any time, with or without notice, perform other duties and activities as assigned.
- Work is performed in an emergency shelter/transitional housing environment and involves physical effort encountered in normal, everyday office activities.
- While performing the duties of this job, the employee is regularly required to sit, stand, speak, and hear.
- May occasionally lift and/or move up to 50 pounds.
- Must provide own transportation and can move among 4 local sites (primarily downtown St. Paul).
- All work is performed onsite.
Job Summary
Full Time
Social & Legal Services
$45k-55k (estimate)
02/05/2024
04/30/2024
ugmtc.org
SAINT PAUL, MN
50 - 100
1902
BAILEY HALLIGAN
$10M - $50M
Social & Legal Services
Related Companies
About Union Gospel Mission Twin Cities
Our mission is to provide Christ-centered, discipleship-oriented pathways and programs that restore dignity and wholeness to men, women and children. As such, we're dedicated to serving the homeless, poor, and addicted in our community. By meeting physical, spiritual, emotional, and educational needs, our Mission is changing lives!
The job skills required for IT Support Technician include Help Desk, IT Support, Microsoft Office, Communication Skills, Help Desk Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
01/09/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for IT Support Technician.
Similar Jobs
Popular Articles
